Goodway Advisory
Goodway Advisory helps funders, commissioners, charity leaders and employers understand what is really driving a persistent problem, see where the full costs and consequences are landing, and make decisions that hold.
Where we are useful
Each of these has been managed, reviewed and worked on before. Each returns. That is the signal that the cost was moved rather than removed, and that the answer lies somewhere the last review did not look.
Funders and grant-makers
More applications than the system can carry
Volume has risen sharply, quality has become harder to distinguish, and assessment processes designed for a different era are absorbing the difference. Assessors are stretched, decisions drift apart from one another, and the cost of getting it wrong is paid by applicants who never learn why. Generative tools have accelerated the volume; they did not create the design problem underneath it. Read more →
Charity leaders and commissioned providers
Funding that will not hold still
Planning against income that changes shape faster than services can adapt. Restricted pots that fund activity but not the infrastructure holding it up. Contracts priced on a unit of delivery rather than on what the work actually costs to sustain. The organisation absorbs the difference, quietly, until it cannot. Read more →
Employers
The pressure your people carry into work
Housing, caring, debt, health and crisis do not stay at home. They arrive as absence, turnover, overtime and agency cost, and no wellbeing programme reaches their source, because the source is not in the workplace. We trace where that cost actually starts, what it is costing now, and what can be done about it. Read more →
Boards and leadership teams
Decisions that keep coming back
The same question returns to the same table, in a slightly different form, for the third year running. Papers get longer, options get narrower, and the decision that was taken last time treated the surface. What is missing is not analysis or commitment. It is an accountable judgement about the cause, made by someone with nothing to sell you afterwards. Read more →
"Cut the cost here and it reappears there, larger, later, and on someone else's budget. Efficiency that moves a cost is not efficiency. It is a transfer with better paperwork."
How we work together
We start by listening.
The strongest buildings stand because their foundations were built properly. Rush to the solution and you build on sand.
So we listen: to documents, to data, and to the people who see the problem from different sides. We stay in that loop until we know what we actually know. Only then does the work begin, and it ends where advisory work should end, in a decision someone owns rather than a report someone files.
Every engagement has a defined scope and a fixed fee agreed before it starts. No open-ended discovery, and no charging by the hour for our own learning curve.
Start here · no cost
Thirty minutes to establish whether there is a real decision to be made, who owns it, and whether Goodway Advisory is the right help. If the answer is no, you will be told so, along with what we would do in your position.
30 minutes · no cost · a qualification conversation, not a free diagnosis
Paid entry
A facilitated session with a leadership team or board, built on the argument of The 50p Lettuce: where the pressure is coming from, which costs have been transferred rather than removed, and what that means for the decisions actually in front of you.
Remote or in person · fixed fee agreed in advance
Core engagement
The main offer. Documents, data and stakeholder conversations are mapped to separate symptoms from structural causes. The work ends in a facilitated readout where an accountable decision is taken.
Bounded scope · fixed fee agreed in advance · ends in a decision, not a report
After a diagnosis
Where a Systems & Resilience Diagnostic shows the redesign is worth doing, the implementation architecture that makes it happen and the ongoing independent challenge that keeps it honest once the initial energy has gone.
Programme or monthly partnership · scoped only once a diagnosis exists
For employers
A paid Stage 1 review for employers carrying visible absence, turnover, overtime or agency cost. It links workplace performance to the wider outside pressures driving it, the ones a wellbeing or ESG programme cannot reach, and puts a figure on what the current position is costing you now.
Stage 1, bounded and paid · fixed fee agreed in advance
Already have a defined problem
A bounded piece of work for organisations that arrive with a credible, complex challenge of their own: define it precisely, test whether the framing is right, and set out what would have to be true for it to be solved.
Bounded scope · follows a Systems Conversation
A Systems & Resilience Diagnostic for funders whose application volume has outgrown the process built to assess it.
Most responses to application pressure are volume responses: more assessors, tighter eligibility, shorter forms, an AI triage layer. They help. They also produce a more efficient version of the same problem, because the pressure is a symptom of how the funding system is designed to make decisions, not of how many people applied.
This diagnostic establishes what is actually driving the volume, where the cost of the current process is falling, on applicants as well as on you, and what a proportionate redesign would involve.
Depth
Most problems worth diagnosing cross more than one discipline. Goodway Advisory brings in established independent firms where a diagnosis calls for expertise it does not hold in-house, under terms that keep the relationship, the accountability and the confidentiality in one place.
Rigorous strategic and operational analysis that finds the value locked inside how an organisation actually runs, from spotting the opportunity to the forensic detail of delivering it.
Culture, leadership and performance diagnostics that reach the conditions beneath absence, turnover and disengagement. Goodway Advisory connects what that lens finds inside the workplace to the pressures your people carry in from outside it, which is usually where the cost originates.
Impacts and dependencies, targets and transition plans, and the reporting frameworks boards and funders increasingly ask for. The social dimension is where it meets our own lane.
For the cases where a diagnosis concludes that an organisation is understood wrongly rather than performing wrongly, and the fix is what it says rather than what it does.
How the depth is contracted. Every engagement has a single accountable lead who conducts the stakeholder work, interprets it and owns the decision readout. Where a diagnosis needs a discipline the practice does not hold in-house, an established independent firm is brought in under a written work package with defined scope, confidentiality, data handling and its own professional indemnity, contracted through Goodway Advisory, so you hold one relationship and one accountable lead rather than a committee of suppliers. Goodway Advisory is not a permanent multidisciplinary team and does not present itself as one. AI is used to organise evidence and speed up preparation. It does not interpret stakeholders, exercise judgement or carry accountability.
About
Mark Goodway MBE is the founder of Goodway Advisory and the former Chief Executive of The Matthew Tree Project, one of the UK's most innovative crisis support organisations, whose work was recognised at the highest levels of national policy and media.
Over fifteen years, he designed and delivered the Rebuilding Lives model: an integrated approach to crisis support that demonstrably prevented homelessness at a fraction of the cost of responding after it occurs.
"The learning accumulated over fifteen years of frontline delivery can now do more good in the hands of the many."
Goodway Advisory was founded in 2026 on the conviction that what works at the frontline must reach the leaders, funders, and commissioners who shape systems at scale. That includes the writing. The 50p Lettuce puts fifteen years of evidence into the hands of people with the power to use it.
15+
Years frontline leadership
MBE
Awarded 2023
BBC
National recognition
2026
Practice founded
Publications
Publishing 24 September 2026
Not because the system is working. Because the real price has been transferred elsewhere: to the atmosphere, to depleted soil, to public health budgets, to supply chain workers in countries most of us will never visit.
The system looks efficient. It is not. It has learned to make its true costs invisible, and the same logic runs through the welfare system, the housing system, and every crisis support service in the country. The costs do not disappear. They migrate: to A&E, to emergency housing, to the criminal justice system, at five times the original cost. The 50p Lettuce is about that pattern, and what a genuinely different approach looks like in practice.
Drawing on fifteen years of frontline experience delivering the Rebuilding Lives model, Mark Goodway argues that our systems are not failing by accident. They are failing by design. And the assets required to build something better are already there, waiting for someone to ask a different question.
This is not a theoretical argument. It is an evidence-based one, grounded in what actually works, written for the leaders, funders, and commissioners with the power to change the systems that need changing.
The lettuce is still on the shelf. The question is whether we are finally ready to ask what it really costs.
Paperback £14.99 · 158 pages · ISBN 978-1-0666754-0-1
Ebook £9.99 · Kindle edition
PDF edition £9.99 · direct from the publisher from 24 September
Endorsements
The 50p Lettuce is a provocative and timely challenge to how we think about efficiency, cost, and resilience in our social sphere. Drawing on deep experience in Bristol, Mark Goodway asks uncomfortable but necessary questions about who really pays the price for apparent efficiency, and what it would take to build systems that genuinely work for the most vulnerable. Whether or not you agree with every conclusion, this book is an important and thought-provoking contribution to the debate about how we fund and design support for communities.
David Knott – CEO, The National Lottery Community Fund
This book is well worth a read for anyone working with people and communities, designing support services, funding the work, or evaluating it. Mark gives an inspiring frontline account of building an alternative crisis support model in Bristol - one that invests in people and relationships and unlocks existing strengths within a community. This is genuinely transformational work, yet existing funding models, system designs and measurement frameworks have failed to catch up. This book makes a compelling argument for asking different questions and making different choices at every level of the system. Powerful stuff!
Katie Boswell – Independent Systems Change Consultant
Mark Goodway has gone to the heart of the matter, identifying how and why so many systems repeatedly fail our most vulnerable people. In The 50p Lettuce, he offers a radically different approach that puts the people they serve at the starting point, and the heart, of those systems; it should be required reading for anyone involved in working towards a fairer society.
Diane Trembath – Communications Consultant, not for profit sector; Freelance Journalist
Read the opening pages first. The Preface and Prologue are available as a free PDF, and we will let you know the moment the book is out.
The Series
The 50p Lettuce is the first of three. Together, the trilogy moves from diagnosis, to delivery, to a different way of building the systems we all depend on.
Book Two · In preparation
The Blueprint: A Practitioner's Guide to Delivering Rebuilding Lives
The detailed delivery guide for the organisations, funders, and commissioners who want to put the argument into practice. The model is transferable. The framework is usable. This is the guide to doing it.
Book Three · In preparation
Foodtures: A Vertically Integrated Local Food System
Good for people, good for the environment, good for the economy. Where the 50p lettuce began: a model for local food systems that count their true cost honestly, and build resilience into communities from the ground up.
Keynotes, conference sessions, panels and webinars on hidden and transferred cost, funding systems under pressure, and what fifteen years of frontline delivery actually taught us. Copies of The 50p Lettuce can be included for attendees.
Insights
Published writing on resilience, funding systems, and the hidden costs of efficiency. Updated as new thinking develops.
27 May 2026 · Grant-making · AI
Every grant-maker facing an AI-driven surge in applications is treating it as a volume problem. That is a reasonable response. It will probably help. But it is not sufficient. If it is the only response, it will produce a more efficient version of the same problem.
Read article →Adapted from The 50p Lettuce, forthcoming from Spero Cura Publishing.
30 May 2026 · Systems thinking · Charity sector
For years, the same question came up in meetings, from funders, from well-meaning professionals trying to be pragmatic. It took fifteen years, a charity that closed despite everything it achieved, and a book to work through what was really wrong with it.
Read article →Adapted from The 50p Lettuce, forthcoming from Spero Cura Publishing.
4 Jun 2026 · Policy · Systems change
In 2014, the Bristol Fairness Commission produced fifty recommendations and genuine analysis of what a fair city would require. One was delivered well. The rest quietly evaporated. Not because anyone opposed them — but because nothing was built to hold them.
Read article →Drawn from experience as expert panel member, Bristol Fairness Commission, 2014.
22 Jun 2026 · Policy · Leadership
The seventh prime minister in a decade, and a direction of travel that has not changed. An open letter on the difference between the change a government can announce and the change that actually holds — and why good analysis was never the part we were missing.
Read article →An open letter, June 2026. Its argument draws on fifteen years on the frontline and on The 50p Lettuce.
Follow Goodway Advisory on LinkedIn for updates on new articles and publications.
Contact
Most engagements begin with a Systems Conversation: thirty minutes, no cost, to establish whether there is a decision to be made and whether we are the right help. Tell us briefly what keeps coming back, and we will suggest a time.